Pitney Bowes DI380 OfficeRight Systems - Manual (Page 58)

3 • OMR
3-18 SV61789 Rev. A
OMR Troubleshooting
Error Recovery for OMR Jobs:
If the machine stops during an OMR job, and indicates one of the er-
ror messages listed below, press the Clear Deck key. Any envelope
at the insertion area will eject into the stacker. The remaining pages
of the current set will feed/fold and eject into the stacker, and can be
manually inserted into the envelope. The FIRST page of the NEXT
set will prefeed into the feed rollers and stop. Pull back the sheet to
the normal feed position and continue to run.
Error Recovery for Accumulation Jobs:
If the machine stops during an accumulation job, press the Clear
Deck key. The envelope at the insertion area will eject into the stack-
er. You must MANUALLY remove the remaining pages of the set
from the appropriate feeder and fold/insert into the envelope. Then
continue to run once you’ve determined the cause of the stoppage.
Error Recovery for Empty Feeders:
If any feeder runs out of material the machine will stop, and the fol-
lowing messages will scroll across the display…
“Re-fill Empty Tray”
then… “Press START to Continue”
or… “Press STOP and Clear Deck”
Reload the Feeders and proceed as required.
OMR Error Messages
Message Action
Bad OMR marks
Spacing
Two marks are read which are closer together
than half the expected distance. Check scan
marks on material.
No OMR marks No marks on paper. Scan sensor not posi-
tioned centrally over the scan marks.
Paper not loaded correctly.