Pitney Bowes DI380 OfficeRight Systems - Manual (Page 68)

4 • Reference
4-8 SV61789 Rev. A
Problem Remedy Page
ENVELOPES
Poor Envelope Feed
Envelope side
guides set incor-
rectly.
Set guides to envelope width and
back off 1/4 turn.
2-6
Poor envelope
quality.
Check that envelopes are not
curled. Try a new box of envelopes.
Make sure to fan stack before load-
ing.
4-17
Envelopes loaded
incorrectly.
Load envelopes flap side up with
the flap feeding last.
2-7
Envelopes Fail to Open
Envelopes loaded
incorrectly.
Load envelopes flap side up with
the flap feeding last.
2-7
Poor envelope
quality.
Check that envelopes are not stuck
due to excessive dampness.
Try a new box of envelopes.
4-17
Envelope Sealing Problems
No sealing solu-
tion.
Refill sealer unit. 2-10
Seal mode not
selected.
Check job setup. Activate sealing
mode.
2-18
Poor sealing. You may need to replace the seal-
ing felts.
4-5