Verilink PRISM 3111 (34-00242) Product Manual - Manual (Page 101)

Returning Products 93
Returning
Products If for any reason you must return your TXPORT product, it must be returned to the
factory, shipping prepaid and packaged to the best commercial standard for
electronic equipment. TXPORT will pay shipping charges for delivery on return.
You are responsible for mode and cost of shipment to TXPORT.
You must have a Return Material Authorization (RMA) number marked on the
shipping package. Products sent to TXPORT without RMA numbers will be
returned to the sender unopened, at the sender’s expense. A product sent directly to
TxPORT for repair must first be assigned a Return Materials Authorization (RMA)
number.
You may obtain an RMA number from customer service at 800 -926 -0085
extension 2282. When calling TXPORT for an RMA, please have the following
information available.
✦ Model number and serial number for each unit.
✦ Reason for return and symptoms of problem.
✦ Warranty status (if known).
V.35 Cables
9 -1001-001-xxx
9 -1001-311-xxx
9 -1001-312-xxx V.35 male to male (null)
V.35 male to male
V.35 male to female
EIA-530 Cables
9-1001-511N
9-1001-511
9-1001-512
9-1564-037-1
9-1564-037-2 EIA-530 male to male null cable
EIA-530 male to male cable
EIA-530 male to female cable
EIA-530 male to RS-499 male cable
EIA-530 male to RE-499 female cable
DBU Cables
9-1001-034-010
9-1001-081-xxx 10-pin to 10-pin modular (DBU)
10-pin to 8-pin DBU to ISDN interface
Adapters
9-1001-015-1
9-1001-025-2
9-1001-074-1
9-1001-074-2 DB-25 pin to 8-pin modular
DB-09 to RJ-48 modular
DB-25 male to 10-pin modular (modem to DBU)
DB-25 female to 10-pin modular (modem to DBU)
Documentation
45-00103
45-00089
34-00237
45-00098 PRISM 3111/3112 Configuration Guide
FLASH PROM Download Procedures
8100A Site Controller Reference Guide
8100A Site Controller Configuration Guide
The three digit xxx denotes feet for cables available in customer specific
lengths. For example, 010 is a ten foot cable.
Table 2-2 Optional Equipment
Part Number Optional Equipment