Responding to messages, Responding to messages -23 – Kyocera Taskalfa 3511i User Manual

Page 504

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10-23

Troubleshooting > Troubleshooting

Responding to Messages

If the touch panel or the computer displays any of these messages, follow the corresponding procedure.

A

NOTE

When contacting us, the serial number will be necessary. To check the serial number, refer to the following:

Display for Device Information (page 2-18)

Message

Checkpoints

Corrective Actions

Reference

Page

Acceptable staple
count exceeded.

*1

*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time

elapses. For details on Auto Error Clear, refer to the following:

Auto Error Clear (page 8-68)

Is the acceptable number of
sheets exceeded?

Select [Continue] to print
without using Staple. Select
[Cancel] to cancel the job.

—

Access point was not
detected.

―

Check if the access point has
been set correctly.

—

Activation error.

―

Failed to activate the
application. Contact
administrator.

―

―

Expansion Authentication is
disabled. Turn the power switch
off and on. If the error exists,
contact administrator.

―

Add paper in cassette
#.

Is the indicated cassette out of
paper?

Load paper.
Select the available paper.
Select [Continue] to print.

page 3-2

Add paper in
Multipurpose tray.

Is the paper of the selected size
loaded in the multipurpose tray?

Load paper.
Select the available paper.
Select [Continue] to print.

page 5-6

Adjusting Scanner.

—

The machine is under the
adjustment to maintain its
quality. Please wait.

—

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