21 document jam – Oki B4100 User Manual

Page 269

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40055101TH Rev.4

269 /

Start

No

Is document fed by

any length?

Document jammed.

1. Check PC1.
2. Replace MCNT Board.
3. Check the mechanical portion.
(Scan motor, etc.)

Yes

Check points:
1. Adhesive such as paste, tape, etc. on the
surface of the documents?
2. Too thin (< 0.06 mm)?
3. The leading edge of the documents are
rugged or thickened due to paste, etc.?
4. Too thick?
(Multiple documents > 0.13 mm?
Single document > 0.15 mm?)
5. Too long?
Longer than 380 mm?

Yes

1. Check PC2.
2. Replace MCNT Board.

For 1 and 2, use the carrier sheet.
For 2 and 4, use documents of the
specified thickness, or copy the
documents with an office copy
machine and use the copy.
For 3, cut the leading edge, or copy
the documents with an office copy
machine and use the copy.
For 5, use documents of the
specified length.

Yes (Abnormal)

See 7.1.18 for further details.

Press Copy key.

Are documents abnormal?

Are there obstacles such as

paper clip in the document-

passing slot?

Are parts guiding a

document rugged due to

flaws, etc.?

Are roller-scan

heavily dirty?

Replace the roller-scan

Load a document.

Is document fed by

about 5.5 cm and stops with

the SELECT LOCATION

message displayed?

Remove the obstacles.

Replace the parts.

Clean them.

No (Normal)

Yes

Yes

Yes

No

No

No

No

Note: R44 board for OKIOFFICE44/OKIFAX 4100 are shown as MCNT.

7.1.21 Document Jam

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