GE Industrial Solutions MX350 Instruction manual - Manual (Page 48)

3–18 MX350 AUTOMATIC TRANSFER CONTROL SYSTEM – INSTRUCTION MANUAL
ENERVISTA™ MX350 SETUP SOFTWARE CHAPTER 3: INTERFACING WITH THE MX350 AT CONTROLLER
3. Check the Setup Software for the availability of the USB Device on the Device setup
Window. It will automatically reappear on the ‘USB Device’ list as ‘MX350 USB Serial
Emulation (COM #)’ as shown in the image below.
4. If the USB Device is not recognized automatically in the Setup Software, repeat the
same procedure 2 or 3 times until the PC Program recognizes the USB device (and
‘MX350 USB Serial Emulation (COM #)’ reappears in dropdown of ‘USB Device’ list).
5. If problem still persists, uninstall the USB driver from Computer’s ‘Device Manager’
under tree-branch modems from the Installation folder. To uninstall it, right click on
MX350 USB Serial Emulation and select Uninstall.