5 bmc force update procedure – Kontron CG2100 Carrier Grade Server User Manual

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3.

Move the jumper (J1E8) from the normal operation position, “Password Clear

Protect”, at pins 1 and 2 to the “Password Clear Erase” position, covering pins 2
and 3.

4.

Reconnect the power cord(s) and power up the system.

5.

Power down the system and disconnect the power cord(s).

6.

Return the Password Clear jumper (J1E8) to the “Password Clear Protect” position,

covering pins 1 and 2.

7.

Close the server chassis. See” Re-installing the Chassis Covers” in Section 3.2 for

instructions.

8.

Reconnect the power cord(s) and power up the server.

6.5

BMC Force Update Procedure

The standard BMC firmware update procedure replaces the BMC into an update mode to
allow the firmware to load safely onto the flash device. In the unlikely event that
the BMC firmware update procedure fails because the BMC is not in the proper update
state, the server board provides a BMC Force Update jumper that can force the BMC into
the proper update state. Use the following procedure if the standard BMC firmware
update procedure fails.

Once the firmware update procedure completes successfully, the firmware update utility
may generate an error stating that the BMC is still in update mode. Use the following
procedure to get out of Update mode:

1.

Power down the server and unplug the power cord(s).

2.

Open the server chassis. See ”Removing the Chassis Covers”, in Section 3.2 for

instructions.

3.

Locate jumper block J1H2 and move the jumper to the “Enable” position (pins 2-3).

4.

Close the server chassis. See” Re-installing the Chassis Covers” in Section 3.2 for

instructions.

5.

Reconnect the power cord(s) and restart the system.

6.

Now perform the standard BMC firmware update procedure as documented in the

README.TXT file included in the BMC Firmware Update package.

Note: Normal BMC functionality is disabled when the Force BMC Update jumper is

populated. The server should never be run with the BMC Force Update jumper
populated, and this header should only be used when the standard firmware update
process fails. This header should remain unpopulated by default when the server is
running normally.

7.

When the update has finished, power down the system and remove the power cord(s).

8.

Open the server chassis (remove the top cover).

9.

Locate jumper block J1H2 and move the jumper to the Disable position (pins 1-2).

10.

Close the server chassis. See” Re-installing the Chassis Covers” in Section 3.2 for

instructions.

11.

Reconnect the power cord(s) and restart the system.

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