3 hardware diagnostic testing, Verifying proper operation of key system lights, Confirming the operating system load – Kontron CG2100 Carrier Grade Server User Manual

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1 Are all PCI-X* and PCI Express* (PCIe*) add-in cards fully seated in their

slots in the respective riser cards?

1 Are all jumper settings on the server board correct?
1 Are all jumper and switch settings on add-in boards and peripheral devices

correct?

1 To check these settings, refer to the manufacturer's documentation that comes

with them. If applicable, ensure that there are no conflicts-for example, two
add-in boards sharing the same interrupt.

1 Are all peripheral devices installed correctly?
1 Are the hard disk drives (up to 6) properly formatted or configured?
1 Are all device drivers properly installed?
1 Are the configuration settings made in Setup correct?
1 Is the operating system properly loaded? Refer to the operating system

documentation.

1 Did you press the system power on/off switch on the front panel to turn the

server on (power on light should be lit)?

1 Are all integrated components from the tested components lists? Check the

tested memory list and the supported hardware and operating system list. Go to

http://us.kontron.com/products/systems+and+platforms/communication+rackmount+se
rvers/carrier+grade+servers/cg2100+carrier+grade+server.html

for links to the

tested component lists.

7.3

Hardware Diagnostic Testing

This section provides a more detailed approach to identifying a hardware problem and
locating its source.

CAUTION: Turn off devices before disconnecting cables.

Before disconnecting any peripheral cables from the system, turn off the system and
any external peripheral devices. Failure to do so can cause permanent damage to the
system and/or the peripheral devices.

1.

Turn off the system and all external peripheral devices. Disconnect each of devices

from the system, except for the keyboard and the video monitor.

2.

Make sure the system power cord is plugged into a properly grounded AC outlet.

3.

Make sure your video display monitor and keyboard are correctly connected to the

system. Turn on the video monitor. Set its brightness and contrast controls to at
least two thirds of their maximum ranges (see the documentation supplied with your
video display monitor).

4.

Turn on the system. If the power LED does not light, see

Section 7.4.1

,

“Power

Light does not Light”

.

Verifying Proper Operation of Key System Lights

As POST determines the system configuration, it tests for the presence of each mass
storage device installed in the system. As each device is checked, its activity light
should turn on briefly. Check for the following:

1 If system LEDs are illuminated, see

Section 7.5

,

“LED Information”

for a

description of the LED lights and steps that need to be taken to correct the
problem.

Confirming the Operating System Load

Once the system boots up, the operating system prompt appears on the screen. The
prompt varies according to the operating system. If the operating system prompt does
not appear, see

No Characters Appear on Screen

.

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