7 printed information – Rice Lake iQUBE2 Digital Diagnostic Junction Box User Manual

Page 67

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Appendix

63

Use the interactive menu of Revolution III to monitor the cells, platforms, or systems. If any of the load cells reads
incorrectly, correct the problem then test the total system again.

If these steps do not resolve the problem, contact Rice Lake Weighing Systems technical support for further assis-
tance.

8.7

Printed Information

iQUBE

2

Options

Fiber-Optic Interface Installation Instructions, PN 80230
Ethernet Communications Installation Manual, PN 77224
USB Communications Card Installation Instructions, PN 95490
Serial Communications Expansion Card Installation Instructions, PN 110892
Remote Power Supply Installation Instructions, PN 110564

920i System Manuals

920i Installation Manual, PN 67887

Symptom

Cause/Remedy

iQUBE

2

seems dead

Cycle power on the

iQUBE

2

and check that HB1 is blinking green.

No LEDs lit for load cells

Ensure SW1 is set to OFF, or a download from

Virtui

2

or Revolution III

is

required after setup is completed.

Some LEDs lit green or red

Green light means good configuration and good cell; red indicates a load cell fault
or bad A/D conversion. Swap load cell cable to another position.

No scale or

iQUBE

2

in

920i

configuration

Configuration setup and download needed to setup configuration the

iQUBE

2

(see Section 3.1).

Ensure setup switch (DIP switch 4 on the core module) is ON to enable download

from

920i

to

iQUBE

2

.

Very large trim factors

Verify that the capacity and sensitivity of each configured load cell is correct.

Cal-Match

failure

Check CalType for proper calibration type.

Calibration shift

Possible mechanical problem or corrupted data stored in

iQUBE

2

.

If another device connected to the

iQUBE

2

causes this, check for proper

common grounding.

No communication

In setup of

iQUBE

2

, press the Connect softkey to verify communications (see

Section 3.1.1 on page 20. This step retrieves the serial numbers of the attached

iQUBE

2

units for verification. Check communication wiring and switches 5 and 6.

No communication with secondary unit

Perform the MS.AUTO function or assign secondary units through

Virtui

2

or

Revolution III.

See Section 2.7.1 on page 13

.

No fiber-optic communication

Check for damaged fiber cable. Verify proper connection of transmit to receive.

Check RS-232 communications to determine if the communications failure is
limited to the fiber communications board.

No Ethernet communication

Verify IP address and connections. Try to connect using Telnet software.

Table 8-6.

iQUBE

2

Troubleshooting

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