Problem solving, Problem solving process, To request assistance – Xerox 7024 User Manual
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Problem solving
Problem solving process
This section describes the procedures to follow if the terminal
experiences a problem.
If the terminal encounters some trouble in transmission or
reception, it will alert you with an error light and beeping alarm
tone. You can further identify the problem using the Error
Message Table and Error Codes. Press [Stop] to cancel the LED
and tone.
If the problem persists call your authorized service representative
or local Xerox office.
To request assistance
Before calling for assistance, record any message codes which
were displayed and the serial number. The serial number is
located under the printer cover to the left of the Imaging
cartridge.
Serial number__________________________
Use an alternate telephone to call the Xerox Fax Customer
Support Center.
1-800-527-0214
U.S.A.
CANADA
Toronto
Other 416 area codes
Quebec
Other than above
477-9912
1-800-387-0448
1-800-387-4300
1-800-387-4311
Supplies
The following supplies are recommended for use with your
terminal.
Supply Item
Part Number
Xerox 4024 Dual Purpose Copy Paper
003R0721 (8ix 11)
Xerox 4024 Dual Purpose Copy Paper
003R0727 (8^x 14)
imaging Cartridge Refill (2 per box)
8R3816
Imaging Cartridge
8R3817
Clean-ups
043P00067
The supplies should be stored away from heat, direct sunlight,
high temperatures, high humidity or dust.
To order, please call your authorized Xerox reseller or Xerox
Supply Net: U.S.: 1-822-2200; Canada (English) 1-800-668-0199
or Canada (French) 1-800-688-0133.
TELECOPIER 7024 USER HANDBOOK
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