2 using call back – Talkswitch CT.TS005.001101.UK User Manual

Page 113

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U S I N G T A L K S W I T C H 1 0 5

a) Make another call

Press

. TalkSwitch disconnects you from the call in progress.

You can dial another number or redial the same number.

b) Activate the Auto Attendant

Press

. TalkSwitch ends the DISA session and activates the

Auto Attendant. Once the Auto Attendant message begins playing,
you have the following options:

Dial

(and enter a password if applicable) to enter Command

Mode.

Dial ‘6’ to change/enter Call Back settings.

Dial one of your extension numbers (Local, Remote or Ring Group).

This option allows you to contact someone in your office, check
your voicemail, etc.

c) End the Call Bridge Session

Hang up. This ends your DISA session and disconnects you from
TalkSwitch. If you want to guarantee that TalkSwitch disconnects at
the end of a DISA session, press

and then hang up.

The DISA telephone number dialed can be any telephone number: local, long
distance, toll free (800 and 888) or international. Enter the telephone
number as you would in your office. For long distance calls, do not forget to
include the ‘1’, country code, and area code.

3.7.2 Using Call Back

The Call Back feature allows you to initiate TalkSwitch to call you at a
specified telephone number. This gives you access to any of the following:

Call Bridge

Local Extensions, Remote Extensions and Extension Ring Groups

Voicemail

Configuration settings

Using Call Back involves 3 easy steps:

1. You call your TalkSwitch telephone number to activate Call Back.

2. You answer and accept the Call Back. (TalkSwitch calls you back within

30 seconds.)

3. At the Auto Attendant you can choose to perform DISA, dial any

extension, access and retrieve voicemail or configure TalkSwitch.

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