Talkswitch CT.TS005.001101.UK - Manual (Page 120)

1 1 2 T A L K S W I T C H U S E R G U I D E • U K & I R E L A N D
When storing the CDR to a file on TalkSwitch, approximately 6000 records are
stored in a circular buffer. This means that sometime after 6000 records, the
oldest records will be deleted as new ones are created. This amounts to 6000
records cover anywhere from a couple of days on a very busy system to over a
month on systems that have less traffic.
When the CDR data is streaming real-time out of the Serial port, no file is
generated on TalkSwitch, therefore, there is no buffer limit. As each event in
a call is completed, the record will be sent out the Serial port.
4.2 RETRIEVING DATA
There are 2 different methods of retrieving the data from TalkSwitch:
• Web Interface — Store to File on TalkSwitch* (*only on models with LAN
ports)
• Serial Interface — Real-time to Serial Interface.
4.2.1 Web Interface — Store to File on TalkSwitch
You can access the CDR information through an HTTP interface. In a web
browser’s Address Bar, enter the Box IP address of the TalkSwitch system.
1. In a web browser enter the TalkSwitch unit IP address followed by the
forward slash and login.html
2. At the login screen, enter the System name for username, if set, and the
administrator password in the password field. You can find this
information in Talkswitch configuration software under
System Information -> Administration.
Note: You can confirm the unit’s IP address from the
System Information -> IP Configuration page in the software.