Appendix a: help and troubleshooting, A: help and troubleshooting – Talkswitch CT.TS005.001101.UK User Manual

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A P P E N D I X A

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If you are having problems with the configuration or operation of
TalkSwitch, please check this section. If you don’t find the solution to your
problem here, try checking the FAQ section located in the Support area at
our website: http://global.talkswitch.com.

If you cannot resolve your problem and require further assistance, you can
do one of the following:

1. Contact your TalkSwitch dealer.

2. Visit the TalkSwitch Support website and select your location, for

additional information and help on TalkSwitch usage:
http://global.talkswitch.com.

3. Email your TalkSwitch Technical Support team at the address provided on

the website.

4. Call your regional TalkSwitch Technical Support specialist at the

telephone number provided on the website.

Please have the following information available when you call:

a) Your e-mail address and telephone number.

b) The serial number located on the bottom of TalkSwitch.

c) Your date of purchase.

d) The number of telephone lines that you have connected to TalkSwitch.

e) The telephone company services that you are using with TalkSwitch.

f) Your PC’s operating system (e.g. Windows 95, 98, ME, 2000, XP).

A P P E N D I X A

H E L P A N D TRO U B L E S H O O T I NG

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