ProSoft Technology RLXIB-IHA-A - Manual (Page 101)

RLXIB-IHA ♦ 802.11a Support, Service & Warranty
RadioLinx® 802.11a Industrial Hotspot User Manual
ProSoft Technology, Inc. Page 101 of 123
July 25, 2013
7.2.1 What Is Covered By This Warranty
a) Warranty On New Products: ProSoft warrants, to the original purchaser,
that the Product that is the subject of the sale will (1) conform to and
perform in accordance with published specifications prepared, approved
and issued by ProSoft, and (2) will be free from defects in material or
workmanship; provided these warranties only cover Product that is sold as
new. This Warranty expires three (3) years from the date of shipment for
Product purchased on or after January 1st, 2008, or one (1) year from the
date of shipment for Product purchased before January 1st, 2008 (the
"Warranty Period"). If the Customer discovers within the Warranty Period
a failure of the Product to conform to specifications, or a defect in material
or workmanship of the Product, the Customer must promptly notify
ProSoft by fax, email or telephone. In no event may that notification be
received by ProSoft later than 39 months from date of original shipment.
Within a reasonable time after notification, ProSoft will correct any failure
of the Product to conform to specifications or any defect in material or
workmanship of the Product, with either new or remanufactured
replacement parts. ProSoft reserves the right, and at its sole discretion,
may replace unrepairable units with new or remanufactured equipment.
All replacement units will be covered under warranty for the 3 year period
commencing from the date of original equipment purchase, not the date of
shipment of the replacement unit. Such repair, including both parts and
labor, will be performed at ProSoft’s expense. All warranty service will be
performed at service centers designated by ProSoft.
b) Warranty On Services: Materials and labor performed by ProSoft to
upgrade previously purchased firmware, repair a verified malfunction, or
defect are warranted in the terms specified above for new Product,
provided said warranty will be for the period remaining on the original new
equipment warranty or, if the original warranty is no longer in effect, for a
period of ninety (90) days from the date of invoice.
c) Software and Firmware: Unless otherwise provided in a ProSoft or third
party license, ProSoft warrants that standard ProSoft branded software or
firmware Products furnished hereunder, when used with ProSoft-specified
hardware, will perform in accordance with published specifications
prepared, approved, and issued by ProSoft for a period of three (3) years
from the date of invoice from ProSoft or its appointed distributor, as the
case may be. ProSoft makes no representation or warranty, express or
implied, that the operation of the software or firmware Products will be
uninterrupted or error free, or that the functions contained therein will
meet or satisfy Buyer's intended use or requirements.