Lenovo THINKSERVER RS210 User Manual

Page 104

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Table 5. DSA Preboot messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v

See Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service
technician.

v

Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new
device drivers or to submit a request for information.

Message
number

Component

Test

State

Description

Action

215-903-xxx

DVD Drive

v

Verify
Media
Installed

v

Read/
Write Test

v

Self-Test

Messages
and actions
apply to all
three tests.

Aborted

Could not
access the
drive.

1.

Insert a CD/DVD into the drive or try a new
media, and wait for 15 seconds.

2.

Run the test again.

3.

Check the drive cabling at both ends for loose or
broken connections or damage to the cable.
Replace the cable if it is damaged.

4.

Run the test again.

5.

Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.lenovo.com/support.

6.

Run the test again.

7.

For additional troubleshooting information, go to
http://www.lenovo.com/support.

8.

Run the test again.

9.

Replace the DVD drive.

10.

If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support..

215-904-xxx

DVD Drive

v

Verify
Media
Installed

v

Read/
Write Test

v

Self-Test

Messages
and actions
apply to all
three tests.

Failed

A read error
occurred.

1.

Insert a CD/DVD into the drive or try a new
media, and wait for 15 seconds.

2.

Run the test again.

3.

Check the drive cabling at both ends for loose or
broken connections or damage to the cable.
Replace the cable if it is damaged.

4.

Run the test again.

5.

For additional troubleshooting information, go to
http://www.lenovo.com/support.

6.

Run the test again.

7.

Replace the DVD drive.

8.

If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support..

217-901-xxx

SAS/SATA
Hard Drive

Disk Drive
Test

Failed

1.

Reseat all hard disk drive backplane connections
at both ends.

2.

Reseat all drives.

3.

Run the test again.

4.

Make sure that the firmware is at the latest level.

5.

Run the test again.

6.

If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support..

96

ThinkServer ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Hardware Maintenance Manual

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