Lenovo THINKSERVER RS210 User Manual

Page 99

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Table 5. DSA Preboot messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v

See Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service
technician.

v

Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new
device drivers or to submit a request for information.

Message
number

Component

Test

State

Description

Action

201-810-xxx

Memory

Memory Test

Aborted

Test stopped:
unknown error
code xxx
received in
COMMONEXIT
procedure.

1.

Turn off and restart the system.

2.

Run the test again.

3.

Make sure that the DSA code is at the latest level.
For the latest level of DSA code, go to
http://www.lenovo.com/support.

4.

Make sure that the server firmware is at the latest
level. The installed firmware level is shown in the
DSA event log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 212.

5.

Run the test again.

6.

If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support..

201-901-xxx

Memory

Memory Test

Failed

Test failure:
single-bit error,
failing DIMM
z.

1.

Turn off the system and disconnect it from the
power source.

2.

Reseat DIMM z.

3.

Reconnect the system to power and turn on the
system.

4.

Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.lenovo.com/support.

5.

Make sure that the server firmware is at the
latest level. The installed firmware level is
shown in the DSA event log in the
Firmware/VPD section for this component. For
more information, see “Updating the firmware”
on page 212.

6.

Run the test again.

7.

Replace the failing DIMMs.

8.

Re-enable all memory in the Setup utility (see
“Using the Setup Utility” on page 200).

9.

Run the test again.

10.

Replace the failing DIMM.

11.

If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support..

Chapter 4. Diagnostics

91

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