Optional-device problems – Lenovo THINKSERVER RS210 User Manual

Page 69

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Optional-device problems

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.

v

See Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.

v

Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.

Symptom

Action

An optional device that was
just installed does not work.

1.

Make sure that:
v

The device is designed for the server.

v

You followed the installation instructions that came with the device and the
device is installed correctly.

v

You have not loosened any other installed devices or cables.

v

You updated the configuration information in the Setup utility. Whenever
memory or any other device is changed, you must update the configuration.

2.

Reseat the device that you just installed.

3.

Replace the device that you just installed.

An optional device that worked
previously does not work now.

1.

Make sure that all of the cable connections for the device are secure.

2.

If the device comes with test instructions, use those instructions to test the
device.

3.

Reseat the failing device.

4.

Replace the failing device.

Chapter 4. Diagnostics

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