AASTRA 4422 IP Office for MD Evolution User Guide - Manual (Page 111)

111 MD Evolution – Dialog 4422 IP Office
Attendant-Based Services
Answering a Call from a Door Phone
Your telephone facility may be equipped with a door phone, the
calls from which are usually processed by the attendants, just as
the general calls are for your facility.
According to a right assigned to your extension, you may be allowed
to answer calls from a door phone. This is generally the case.
The general calls acceptance service previously described, also
manages your ability to assist the attendants by accepting or
declining door phone calls.
A door phone call is presented exactly as any other incoming call
would be.
Notes:
The presentation of a door phone call usually lasts no more
than 30 seconds. After this timeframe, the door phone call
will be automatically disconnected. A door phone call may
not be placed on hold, nor may it be transferred.
The door phone is usually logged on by an electrical
mechanism independent from your telephone facility.
Call Pick-up for General Calls That Are
Ringing
Your telephone installation may feature a common bell that will
be heard when your facility’s general calls are not answered by
an attendant, within a specified timeframe.
Typically, this delay is 60 seconds when attendants are present,
or 1 second in night mode, when the attendants are absent.
If you wish, you may pick-up a general call on your extension.
To do so, from an idle extension, and after lifting the handset:
15
z
Dial the prefix “15” to pick up a call ringing on the common bell.
Â
Press the Loudspeaker key on your extension.
You are now directly connected to the party who placed the
general call.
15:49 05 jun 2008
Enter number: 15