Activating day and night services – AASTRA 4422 IP Office for MD Evolution User Guide User Manual

Page 118

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Services Reserved for Attendants

MD Evolution – Dialog 4422 IP Office

118

Activating Day and Night Services

As an attendant, you may also control your ability to answer general

calls, in terms of your work shifts.
This is carried out within the framework of the management of the

general calls acceptance service accessible to various users within

your facility. See the

Attendant-Based Services

section.

To activate your attendant position at the beginning of your shift,

from an idle extension:

67

z

Dial the prefix “67”, assigned to the general calls acceptance
service.

Â

Press the Loudspeaker key on your extension.

A confirmation that the service was accepted is provided both

visually and audibly; the “Accepted Service” message is displayed

on the screen, and the service acceptance tone is played.
Your extension’s general calls acceptance status is now active.

í

Next, press the C (Clear or Erase) key on your extension to
end the management of this service.

Your extension returns to idle status.
Your position is now active for processing your facility’s general

calls. This active general calls acceptance status is indicated on

your idle extension by the letters “AT” displayed on the second line

of your extension’s screen.
If you are the first (or only) attendant who has signed on, the system

automatically changes from night mode to day mode.

On the other hand, to deactivate your attendant position at the end

of your shift, from an idle extension:

67

z

Once again, dial the prefix “67”, assigned to the general calls
acceptance service.

15:49 05 jun 2008
Enter number: 67

15:49 05 jun 2008

AT

405

15:49 05 jun 2008

Enter number: 67

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