HP Designjet 4500 Printer series - Manual (Page 251)

Front panel message Suggested action
Sheet too long. During the load process the printer has detected that the sheet is too long to
be loaded properly. Make sure that the printer expects sheet and not roll.
Press the Select key to try to load the paper again. See Functional
specifications.
Lever lifted. During the load process the paper load lever was lifted. This prevents the
printer from loading the paper. Press the Select key to load the paper again.
The paper cannot be loaded successfully [4500]
NOTE This topic applies to the HP Designjet 4500 Printer series only.
● The paper may be loaded at an angle (skewed or mislocated).
● The paper may be crumpled or warped, or may have irregular edges.
● If the paper gets stuck in the paper path to the platen, it may be that the leading edge of the
paper is not straight or clean, and needs to be trimmed (see Trim the paper with the manual
cutter [4500]). Remove the initial 2 cm (1 in) from the roll and try again. This may be necessary
even with a new roll of paper.
● Check that the drawer is correctly closed.
● Check that the spindle is correctly inserted.
● Check that the paper is correctly loaded on the spindle, and that it loads over the roll towards
you.
● Check that the paper is wound tightly on the roll.
Here is a list of front panel messages related to paper loading, with the suggested corrective action.
Front panel message Suggested action
Right edge not found. The printer cannot locate the right–hand edge of the paper, the paper may be
badly positioned. Press the Select key and try to load the roll again.
Paper not found. During the paper load process the printer did not detect any paper. Press the
Select key to retry.
Paper loaded with too much skew. During the paper load process the printer detected that the paper had too much
skew. Press the Select key to try to load the paper again.
Paper too small. During the load process the printer detected that the paper is too narrow or too
short to be loaded in the printer. Press the Cancel key to stop the load process.
See Functional specifications.
Lever lifted. During the load process the paper load lever was lifted. This prevents the printer
from loading the paper. Press the Select key to load the paper again.
A paper jam (paper stuck in the printer) [4000]
NOTE This topic applies to the HP Designjet 4000 Printer series only.
ENWW The paper cannot be loaded successfully [4500] 237
The problem is... (paper
topics)