Fluke Biomedical BP Pump 2 - Manual (Page 35)

Setup, Maintenance, and Support
Maintenance and Support
2
2-11
Service and Calibration
If the Tester fails to operate successfully, please contact the Fluke Biomedical
Service Center immediately, as indicated under “Warranty and Product
Support.”
W Caution
To avoid damage to the Tester or adverse affects on its
performance, a llow only qualified technical personnel to
service the Tester.
Annual calibration of the Tester by an authorized Fluke Biomedical Service
Center is recommended. Fluke Biomedical Service Centers have the
appropriate tools and procedures for performing calibrations as well as factory-
authorized updates.
International customers should contact their Fluke Biomedical dealers for
service/product support.
To obtain the name of a local dealer or service center, contact Fluke
Biomedical as indicated under “Return Procedures, Repair and Calibration.”
Packing Instructions
If repairs are required, return the Tester to the factory or the nearest service
center, packed in the original shipping container, using packing materials
supplied by Fluke Biomedical.
1. Before returning the Tester for factory service, contact the Fluke
Biomedical Service Center for a required Return Authorization Number.
2. Provide the following information:
• The Tester serial number
• The specific steps that reproduce the problem
• A daytime phone number
• Your name/company
• A fax number (if available)
3. Pack the instrument carefully, using the original packing materials. If the
original packing materials are not available, refer to “Return Procedures”