Quintum Technologies Tenor AS - Manual (Page 73)

5-8 P/N 480-0059-00-10
Chapter 5: Advanced Topic: Diagnostics/Maintenance
Verify Unit Provisioning
An error with provisioning the Tenor AS may cause a number of problems. It may be a simple error,
such as an incorrect IP address or telephone number. See the Command Line Interface (CLI) guide
or the Tenor Configuration Manager/Tenor Monitor User’s Guide for provisioning information.
Maintenance Procedures
The following are advanced maintenance procedures you can do through the Command Line Inter-
face (CLI) or through the Tenor Monitor. See the applicable user documentation you received with
the unit for detailed information.
NOTE: The instructions below are given for the Command Line Interface (CLI). You can also
accomplish the tasks through the Tenor Monitor. See the user documentation you received
with the unit for detailed information.
Restore Factory Defaults
A factory default is a default setting that is configured in the factory before the unit is shipped. We
do not advise that you reset the system back to factory defaults unless advised to do so or if your
system becomes corrupted.
If you choose to restore the factory defaults, all current configuration will be deleted, including your
password. Restoring factory defaults does not change or delete the Tenor’s IP address, subnet mask
or default gateway; you will still be able to communicate with the unit after a reset.
You can set all system configuration settings back to their factory defaults through the Command
Line Interface (CLI) as follows:
1. Access the CLI through a Telnet session. See the Command Line Interface (CLI) guide for more
information.
2. Access the Config-VOIPNetwork-1 prompt.
3. Type setfactory. You will be asked if you are sure you want to set the unit back to factory
defaults.
4. Type yes to confirm (type no to cancel the restore).
Reset System
The Reset system feature enables you to reset the system, including hardware and software. You can
reset the system through the unit’s Back Panel or through the Command Line Interface (CLI).
Back Panel. Use a blunt, thin object to press in the Reset button, located on Tenor’s front panel. The
system will reset.