Typical ivr network connection/process, Typical ivr network connection/process -12, Typical ivr network connection – Quintum Technologies Tenor AS User Manual

Page 87

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P/N 480-0059-00-10

6-12

Chapter 6: Advanced Topic: SNMP/IVR

Typical IVR Network Connection/Process

See Figure 6-2 for a typical network configuration for IP based pre-paid calling card/post-paid
account services. This figure illustrates the originating Tenor AS is configured to provide pre-paid/
post-paid services. All the subscribers will have to dial into this Tenor AS via PSTN to get access to
pre-paid/post-paid services.

Each process is denoted by a number (in bold); each number and the corresponding process is
explained in Table 6-1.

Figure 6-2 Typical Network Connection/Call Flow Process

Table 6-1 Call Flow Process for Figure 9-1

Number

Process

1

User dials access number to initiate call (e.g., 1-800-xxx-xxxxx).

2

Tenor AS answers call and determines user is calling a pre-paid ser-
vice based on the number dialed or the trunk group to which the call
is transferred. Tenor AS sends Start Accounting to RADIUS server.
Start Accounting is optional.

PSTN

Telephone

Telephone

Prepaid

Enable

Tenor

Destination

Tenor

IVR Prompt Server

Primary & Secondary

RADIUS

Server - Secondary

RADIUS Server

Primary & Secondary

PSTN

IP Network

1, 4, 5, 8, 9, 12

2, 3, 6, 7, 10, 11, 15, 16

13

13

14

RADIUS Server

Primary & Secondary

Prepaid Enable

Tenor AS

Destination Tenor AS

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