ProSoft Technology MVI46-103M - Manual (Page 182)

MVI46-103M ♦ SLC Platform Support, Service & Warranty
IEC 60870-5-103 Master Communication Module
Page 182 of 187 ProSoft Technology, Inc.
September 12, 2006
warranty. Replacement and/or returns should be directed to the distributor from
whom the product was purchased. If you must return the device for repair, obtain
an RMA (Returned Material Authorization) number from ProSoft Technology, Inc.
Please call the factory for this number, and print the number prominently on the
outside of the shipping carton used to return the device.
General Warranty Policy – Terms and Conditions
ProSoft Technology, Inc. (hereinafter referred to as ProSoft) warrants that the
Product shall conform to and perform in accordance with published technical
specifications and the accompanying written materials, and shall be free of
defects in materials and workmanship, for the period of time herein indicated,
such warranty period commencing upon receipt of the Product. Limited warranty
service may be obtained by delivering the Product to ProSoft in accordance with
our product return procedures (on page 183) and providing proof of purchase
and receipt date. Customer agrees to insure the Product or assume the risk of
loss or damage in transit, to prepay shipping charges to ProSoft, and to use the
original shipping container or equivalent. Contact ProSoft Customer Service for
further information.
This warranty is limited to the repair and/or replacement, at ProSoft's election, of
defective or non-conforming Product, and ProSoft shall not be responsible for the
failure of the Product to perform specified functions, or any other non-
conformance caused by or attributable to: (a) any misuse, misapplication,
accidental damage, abnormal or unusually heavy use, neglect, abuse, alteration
(b) failure of Customer to adhere to ProSoft’s specifications or instructions, (c)
any associated or complementary equipment, software, or user-created
programming including, but not limited to, programs developed with any EC1131-
3 programming languages, “C” for example, and not furnished by ProSoft, (d)
improper installation, unauthorized repair or modification (e) improper testing, or
causes external to the product such as, but not limited to, excessive heat or
humidity, power failure, power surges or natural disaster, compatibility with other
hardware and software products introduced after the time of purchase, or
products or accessories not manufactured by ProSoft; all of which components,
software and products are provided as-is. In no event will ProSoft be held liable
for any direct or indirect, incidental consequential damage, loss of data, or other
malady arising from the purchase or use of ProSoft products.
ProSoft’s software or electronic products are designed and manufactured to
function under adverse environmental conditions as described in the hardware
specifications for this product. As with any product, however, through age,
misapplication, or any one of many possible problems, the device may require
repair.
ProSoft warrants its products to be free from defects in material and
workmanship and shall conform to and perform in accordance with published
technical specifications and the accompanying written materials for up to one
year (12 months) from the date of original purchase (3 years for RadioLinx