HP 20-Feb User Manual

Page 124

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122 Understanding Error States

Chapter 4

Drive online

pending

Drive(s) are present and powered

up, but have outdated firmware.

■

Update drive firmware. (See

Upgrading Firmware

on

page 176.)

Drive firmware

mismatch

Drives are present and powered up,

but have different revisions of

firmware.

■

Update drive firmware. (See

Upgrading Firmware

on

page 176.)

Drive needs

cleaning

One or more drives need cleaning.

■

Clean the drive(s). (See

Cleaning a

Drive

on page 87.)

Drive critical error

A critical error has occurred on a

drive.

■

Check the

Drive Event Log

from the

front panel or RMC Web-Based

Library Administrator pages for

possible causes.

■

Contact your service

representative.

Drive not on Fibre

Channel

Drive(s) are detected by library

controller, but are not detected by

any of the Fibre Channel

controllers.

■

Verify that Fibre Channel is your

intended configuration.

■

Verify that cabling is set up

correctly.

■

Verify that there are no broken or

bent pins on the SCSI cables (for

standard performance Fibre

Channel controller only).

■

Tighten all SCSI cables and power

cycle the library.

■

If problem persists, replace the

SCSI cables.

■

Contact your service

representative.

Table 18

Partial Availability Conditions

Library Status

Cause

Solution

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