HP 20-Feb User Manual

Page 124

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122 Understanding Error States

Chapter 4

Drive online

pending

Drive(s) are present and powered

up, but have outdated firmware.

Update drive firmware. (See

Upgrading Firmware

on

page 176.)

Drive firmware

mismatch

Drives are present and powered up,

but have different revisions of

firmware.

Update drive firmware. (See

Upgrading Firmware

on

page 176.)

Drive needs

cleaning

One or more drives need cleaning.

Clean the drive(s). (See

Cleaning a

Drive

on page 87.)

Drive critical error

A critical error has occurred on a

drive.

Check the

Drive Event Log

from the

front panel or RMC Web-Based

Library Administrator pages for

possible causes.

Contact your service

representative.

Drive not on Fibre

Channel

Drive(s) are detected by library

controller, but are not detected by

any of the Fibre Channel

controllers.

Verify that Fibre Channel is your

intended configuration.

Verify that cabling is set up

correctly.

Verify that there are no broken or

bent pins on the SCSI cables (for

standard performance Fibre

Channel controller only).

Tighten all SCSI cables and power

cycle the library.

If problem persists, replace the

SCSI cables.

Contact your service

representative.

Table 18

Partial Availability Conditions

Library Status

Cause

Solution

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