HP 20-Feb User Manual

Page 150

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148 Troubleshooting Common Problems

Chapter 4

The RMC Web-Based Library

Administrator interface is slow

in updating the web pages or

does not display clearly.

■

Check your computer’s display settings. For best results, make

sure the display resolution is set to 800 x 600 and the color

palette is set to 65535 colors or higher.

■

To speed up the display of pages, be sure to bypass proxies for

local access by listing the domains to exclude in the

Connections/Advanced page of the browser options.

■

Check your browser’s caching options to ensure the browser is

looking for newer versions of the stored pages. (

Configuring

the Remote Management Card

on page 99.)

Library Performance

HP-UX host responds slowly or

crashes after connecting to the

library.

■

Check the SCSI IDs of all devices on the host buses to ensure

there are no conflicts.

■

Check that the backup software does not require SCSI IDs to be

in a certain order.

■

Contact your service representative.

Table 27

Troubleshooting Table

Problem

Solution

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