HP 20-Feb User Manual

Page 150

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148 Troubleshooting Common Problems

Chapter 4

The RMC Web-Based Library

Administrator interface is slow

in updating the web pages or

does not display clearly.

Check your computer’s display settings. For best results, make

sure the display resolution is set to 800 x 600 and the color

palette is set to 65535 colors or higher.

To speed up the display of pages, be sure to bypass proxies for

local access by listing the domains to exclude in the

Connections/Advanced page of the browser options.

Check your browser’s caching options to ensure the browser is

looking for newer versions of the stored pages. (

Configuring

the Remote Management Card

on page 99.)

Library Performance

HP-UX host responds slowly or

crashes after connecting to the

library.

Check the SCSI IDs of all devices on the host buses to ensure

there are no conflicts.

Check that the backup software does not require SCSI IDs to be

in a certain order.

Contact your service representative.

Table 27

Troubleshooting Table

Problem

Solution

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