HP 20-Feb User Manual

Page 125

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Chapter 4

Understanding Error States 123

Chapter 4

Magazine/Mailslot

Magazine(s)

missing

Library could not detect all the

magazines.

■

Ensure that all magazines are

present and correctly installed.

(See

Figure 37

on page 82.)

Incompatible

magazine(s)

The magazine is incompatible with

the drive type.

■

Ensure that you use the correct

magazine for your drive type.

Mailslot open

Mailslot drawer is open. The library

robotics will not move until the

mailslot is closed.

■

Ensure that the mailslot drawer is

closed.

Cards

RMC not present

Library could not detect the remote

management card.

■

Power cycle the library.

■

Contact your service

representative.

Slave card not

present

Library could not detect the library

slave controller cards.

Note:

Slave controller cards are

required in all but the lowest level of

the library.

■

Verify that there is a slave card

present in all but the lowest level of

the library.

■

Verify that the cards are properly

seated.

■

Power cycle the library.

■

Contact your service

representative.

Remote

management card

failed

Remote management card failed

power-up test.

■

Power cycle the library.

■

Contact your service

representative.

Table 18

Partial Availability Conditions

Library Status

Cause

Solution

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