HP 20-Feb - Manual (Page 143)

Chapter 4 Troubleshooting Common Problems 141
Chapter 4
One of the redundant power
supplies is not functioning
properly.
■
Check the LEDs on the power supplies to identify the one that
may be at fault ( Table 26 on page 139) and contact your
service representative.
The library’s power failed
while a tape was in the drive
and did not return to the
ready state after the power
came on.
■
Verify that the LEDs on the back of the library are on and the
fans are turning ( Interpreting Library LEDs on page 130).
■
Power cycle the library
■
Contact your service representative.
No display messages appear.
■
Make sure the power cord is connected.
■
Make sure the power switch is on.
■
Check that the LEDs on the back of the library are on and the
fans are turning ( Interpreting Library LEDs on page 130).
■
Power cycle the library.
■
Try to access the library from the web or through a host-based
diagnostic tool ( Using the Remote Management Card on
page 96).
■
Download library firmware ( Upgrading Firmware on
page 176).
■
Contact your service representative.
Tape Movement
An error message appears
after inserting the magazine
or loading tapes.
■
Verify that tapes are inserted correctly in the magazine.
( Accessing Tapes in the Library on page 81).
■
Verify that the correct tape type is used. (See Media
Compatibility on page 187.)
Table 27 Troubleshooting Table
Problem Solution