Manually rewinding a stuck dlt tape, Manually rewinding a stuck dlt tape 151 – HP 20-Feb User Manual

Page 153

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Chapter 4

Troubleshooting Common Problems 151

Chapter 4

Manually Rewinding a Stuck DLT Tape

Note

The following procedure is for DLT tape drives only. For tapes

stuck in an Ultrium tape drive, contact your support

representative.

Before manually rewinding a stuck DLT tape:

Attempt to eject the tape using the tape library front panel, remote

management card Web-Based Library Administrator pages, and your

host backup software.

You must first remove the DLT drive module from the tape library. Refer to

Removing a Drive Module

on page 163.

After removing the DLT drive module, view the drive hub through the clear

plastic to determine if the tape has been rewound. If the tape has not been

rewound, follow the steps below and refer to

Figure 48

on page 152:

Caution

The DLT drive does not automatically eject a cartridge if a

power failure occurs.

1. Place the DLT drive module on its top side so that the bottom of the drive

module is facing up.

2. Insert a Phillips #2 screwdriver in the rewind hole on the bottom of the

drive module and engage the screw.

Note

Gently move the ribbon cable to one side of the rewind hole if

necessary.

3. Turn the screwdriver counter-clockwise to rewind the tape. Continue

rewinding until the leader is seated in the tape cartridge.

Caution

Do not use a power screwdriver as damage may result to the

tape.

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