Zebra Technologies Z4Mplus User Manual

Page 125

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117

Troubleshooting

LCD Error Messages

1/18/06

Z4Mplus/Z6Mplus User Guide

13163L-001 Rev. A

The printer stops and the
ERROR light flashes.

Caution • An improperly connected printhead data or power cable
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.

The printhead is under
temperature.

Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the printer to
a warmer area.

The printhead data cable is not
properly connected.

Caution • Turn off (O) the
printer before performing this
procedure. Failure to do so
can damage the printhead.

1.

Turn Off (

O

) the printer.

2.

Disconnect and reconnect the data
cable to the printhead.

3.

Ensure that the cable connector is
fully inserted into the printhead
connector.

4.

Turn on (

I

) the printer.

Caution • The cutter blade is sharp. Do not touch or rub the blade
with your fingers.

Cutter blade is in the media path.

Turn off the print engine power and
unplug the printer. Inspect the cutter
module for debris and clean as needed
following the cleaning instructions in

Clean the Cutter Module on page 110

.

There is not enough memory to
perform the function specified on
the second line of the error
message.

Ensure that sufficient DRAM exists for
the label length, downloaded
fonts/graphics, and images.

Ensure that the device, such as FLASH
memory or PCMCIA card, is installed
and not write protected or full.

Ensure that the data is not directed to a
device that is not installed or available.

Refer to the Maintenance Manual for
more information about the specified
function.

Table 12 • LCD Error Messages (Continued)

LCD Display/

Printer Condition

Possible Cause

Recommended Solution

WARNING

HEAD COLD

ERROR CONDITION

CUTTER JAM

OUT OF MEMORY

(function)

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