Zebra Technologies Z4Mplus - Manual (Page 131)

123 Troubleshooting
Miscellaneous Printer Problems
1/18/06 Z4Mplus/Z6Mplus User Guide 13163L-001 Rev. A
Miscellaneous Printer Problems
Table 16 identifies miscellaneous problems with the printer, the possible causes, and the
recommended solutions.
Table 16 • Miscellaneous Printer Problems
Problem Possible Cause Recommended Solution
The LCD displays a
language that I
cannot read The language parameter was
changed through the control
panel or a ZPL command. 1. Press SETUP/EXIT to enter configuration
mode.
2. Press MINUS (-) .
The printer displays the LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
3. Press SELECT to select the parameter.
4. Press PLUS (+) or MINUS (-) to scroll
through the choices.
5. Press SETUP/EXIT .
The LCD displays
SAVE CHANGES
in the
original language.
6. Press SETUP/EXIT again to exit
configuration mode and save the changes
(if the language does not change, you may
need to scroll to a different save option by
pressing
PLUS (+) or MINUS (-) in the
previous step).
7. Repeat this process, if necessary, until you
reach the desired language.
The LCD is missing
characters or parts of
characters The LCD may need replacing. Call a service technician.
Changes in
parameter settings
did not take effect Parameters are set incorrectly. 1. Set parameters and save permanently.
2. Turn the printer power Off ( O ) and then
On ( I ).
A ZPL command turned off the
ability to change the parameter. Refer to the ZPL Programming Guide, or call a
service technician.
A ZPL command changed the
parameter back to the previous
setting. Refer to the ZPL Programming Guide, or call a
service technician.
If the problem continues, there
may be a problem with the
main logic board. Call a service technician.