Print quality problems, S, see – Zebra Technologies Z4Mplus User Manual

Page 126

Advertising
background image

Troubleshooting
Print Quality Problems

118

13163L-001 Rev. A

Z4Mplus/Z6Mplus User Guide

1/18/06

Print Quality Problems

Table 13

identifies problems with print quality, the possible causes, and the recommended

solutions.

Table 13 • Print Quality Problems

Problem

Possible Cause

Recommended Solution

General print quality
issues

The printer is set at the
incorrect print speed.

For optimal print quality, set the print speed to
the lowest possible setting for your application
via control panel, the driver, or the software. See

Adjust Print Speed on page 74

. You may wish to

perform the

FEED Self Test on page 128

.

You are using an incorrect
combination of labels and
ribbon for your application.

1.

Switch to a different type of media or ribbon
to try to find a compatible combination.

2.

If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.

The printer is set at an incorrect
darkness level.

For optimal print quality, set the darkness to the
lowest possible setting for your application via
the control panel, the driver, or the software. See

Adjust Print Darkness on page 73

. You may wish

to perform the

FEED Self Test on page 128

to

determine the ideal darkness setting.

The printhead is dirty.

See

Clean the Printhead and Platen Roller

on page 103

.

Wrinkled ribbon

Ribbon fed through the
machine incorrectly.

See

Load Ribbon on page 53

.

Incorrect burn temperature.

Set the darkness to the lowest possible setting for
good print quality. See

Adjust Print Darkness

on page 73

.

Incorrect or uneven pressure.

Set the pressure to the minimum needed for good
print quality. See

Adjust Printhead Pressure

on page 63

.

Media not feeding properly;
“walking” from side to side.

Make sure that media is snug by adjusting the
media guide, or call a service technician.

The strip plate needs adjusting.

Call a service technician.

The printhead needs vertical
adjustment.

Call a service technician.

The printhead and platen roller
need to be realigned.

Call a service technician.

Long tracks of
missing print on
several labels

Print element damaged.

Call a service technician.

Wrinkled ribbon.

See wrinkled ribbon causes and solutions in this
table.

Advertising