Calibration problems – Zebra Technologies Z4Mplus User Manual

Page 129

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121

Troubleshooting

Calibration Problems

1/18/06

Z4Mplus/Z6Mplus User Guide

13163L-001 Rev. A

Calibration Problems

Table 14

identifies problems with calibration, the possible causes, and the recommended

solutions.

Table 14 • Calibration Problems

Problem

Possible Cause

Recommended Solution

Loss of printing
registration on labels.
Excessive vertical drift
in top-of-form
registration.

Improperly positioned media
guides.

Ensure that the media guides are properly
positioned.

Media type set incorrectly.

Set the printer for the correct media type
(non-continuous or continuous). See

Set Media

Type on page 75

.

Incorrect sensor being used for
the media type.

Manually select the correct sensor to use. See

Select a Sensor on page 76

.

Media loaded incorrectly or
media sensor positioned
improperly.

Reload the media and ensure that the sensor in
use is properly positioned (see

Position the

Media Sensors on page 59

).

Dirty platen roller.

Clean the platen roller according to the
instructions in

Clean the Printhead and Platen

Roller on page 103

.

Auto Calibrate failed.

Improperly loaded media or
ribbon.

Ensure that media and ribbon are loaded
correctly.

The sensors could not detect the
media or ribbon.

Manually calibrate the printer (see

Calibrate

Media and Ribbon Sensor Sensitivity
on page 84

).

Sensors dirty or improperly
positioned.

Ensure that the sensors are clean and properly
positioned.

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