Accusys ExaRAID GUI - Manual (Page 254)

Troubleshooting
6-11
(F) DISK NR UNEQ: The detected disk numbers are not same of both
controller.
(G) EXPAN NR UNEQ WILL BE RETEST: The detected expansion numbers
are not same of both controller.
Below list the resolutions for the configuration conflict.
(A/B/C/F) Contact your RAID system supplier to get the correct
controller
(D/E) Install proper memory module and BBM
(G) Check connection is properly between expansions and controllers.
Wait boot agent to re-test.
If the conflict configuration can be resolved by overwriting the
configuration of the replacement controller, the following LCD messages
will be displayed and waiting for your confirmation by LCD ENT button:
(H) CHK BC VERS: the two controllers have different boot code version
(I) CHK FW VERS: the two controllers have different firmware code
version
(J) CHK BBM OPT: the two controllers have different BBM option
(K) CHK ENC SN: the two controllers belong to different enclosures
(L) CHK EXPAN NR: The two controller have different expansion
numbers.
(M) CHK DISK NR: The detected disk numbers are not same of both
controller.
For (H) and (I), press the ENT button on the LCD to update the boot code
and firmware code, respectively, and the replacement controller will
reboot. For (J) and (K), press the ENT button to overwrite the BBM and
enclosure serial number, and the replacement controller will continue
boot-up.
For(L), if disply EXPAN NR UNEQ WILL BE RETEST, please check connection
is properly between expansions and controllers. Wait boot agent to re-
test. For(M), Please first plug-out and return back controller try again. If still
have any problem please contact supplier get an help.
2. During dual-controller boot-up, the controllers hang with
LCD messages
When the two controllers boot up at the same time, negotiation will be
performed between the two controllers to choose one controller as the
master controller, and the other controller will follow the configurations of
the master controller. The negotiation cannot be done if there is
configuration conflict between the two controllers (see 5.3 Redundant