Retrieving logs, Rebuild process, Introduction – EVS XT2 Version 11.01 - November 2012 Configuration Manual User Manual

Page 50: Disconnection process

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Retrieving Logs

If you suspect that the drive disconnection in operation was not due to a severe disk
failure, but perhaps to the server being too prompt to disconnect a drive, you must run a
hardware check immediately after ending the session during which the disk was
disconnected.

Don’t rebuild the RAID, but press simultaneously the ALT+L keys to generate the log file
C:\LSMCE\DATA\LOG\SCSI.LOG

, and send this file to EVS for detailed analysis. Note

that this procedure is only valid if the drive is disconnected during operation, not for a drive
being disconnected when booting the system.

Rebuild Process

Introduction

The XT2 server is capable of performing a rebuild process of the RAID. This process can
happen either while the Multicam application is not running (offline process – rebuild is
faster) or while the Multicam application is running (online process – rebuild is slower).

Disconnection Process

As explained in the section "Disk Errors and Disconnection" on page 38, the software will
disconnect a disk that does not behave as expected.

Two options are available for the operator:

Replace the disconnected disk and restart the server

Start the Multicam application. The rebuild process will start automatically.

Start a hardware check from the EVS menu and launch the rebuild. The process
starts offline. The operator can wait for the rebuild to be completed or cancel it
(that is to say postpone it) and start the Multicam application, in which case the
rebuild carries on in online mode.

The operator can also force the disk to be reconnected by starting the rebuild process
in the hardware check. The process starts offline. The operator can wait for the rebuild
to be completed or cancel it and start the Multicam application, in which case the
rebuild carries on in online mode.

Note

If errors are detected during the rebuild process, a message appears after the
rebuild is complete to warn the operator, and the raid is not considered as
properly rebuilt. In this state, the system will keep working on 4 disks (4+1
configuration) or on 5 disks (5+1 configuration). If you want to run on 5, or 6,
disks again, you can try replacing the disk again and perform another rebuild, or
clear all clips.

XT2 Server - Version 11.01 - Configuration Manual

2. Multicam Setup

40

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