Clear-Com HX System Frames - Manual (Page 133)

To edit an item in the Basic Options list select the item in the left hand column and edit
the text in the right hand column.
5.44.4 Fixed group global settings
To enable/disable Global Settings
1) Open the Fixed Groups screen by selecting the Fixed Groups link on the
Configuration menu
2) Create a Fixed Group or select a Fixed Group that was been previously created
3) Expand Global Options in the Properties window.
4) Select Auto Signal, Latch Disable or Page Override in the Global Settings list.
5) Select the drop down arrow and select the required status.
5.44.5 Fixed group call management
The fixed group call management feature allows you to distribute incoming calls to a
specially designated management group. Calls can come from any panel port which has a
key mapped to the management group, or by some mechanism allowing a four-wire port to
instigate a talk route to the management group. The calls are initially routed to the group
loudspeaker via a four-wire direct port, and any panel within this group can then answer
the call using a direct access key, or by pressing the Reply key on their panel. This creates
an active link between the caller and the responding panel. When a group member
answers a call, audio is then transferred from the group loudspeaker to the responding
panel. A timeout setting will return the call to the group loudspeaker if the calling and
responding panel are inactive for a selectable timeout duration.
Note: All panels within the group must be connected to the same matrix, and can only be part of
one management group. All incoming calls are treated as group calls.
Configuring a call management group
To configure a call management group:
1) Create a fixed group that contains all the panels to be included in the call
management group (see 5.44.1 Fixed groups setup and configuration).
2) Expand Global Options in the Properties window of the fixed group.
3) In Call Management Group Port, enter the name of the pooled group
loudspeaker.
4) In Call Management Group Timeout, use the drop-down slider control to select
a timeout in seconds. After timeout, incoming calls are redirected to the group
loudspeaker if the calling and responding panel are inactive during the timeout.
The timer starts whenever a management call is answered.
Using call management
The following panel display illuminations indicate the status of incoming calls:
• The panel key flashes red when an incoming call is detected.
133 Eclipse EHX Software User Guide