Clearing jams from the scanner area – HP LaserJet 3100 All-in-One Printer series User Manual

Page 179

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178 9 Troubleshooting and Maintenance

EN

Clearing jams from the scanner area

The following is a list of possible causes for jams in the scanning
mechanism:

Too many pages were loaded into the document feeder tray.

A special media item was loaded but the special media lever was
to the left.

Multiple sheets of a document were loaded but the special media
lever was to the right.

The item loaded contained tears, frayed edges, etc. or didn’t
meet the guidelines for documents (see “Selecting items for
faxing, copying, or scanning” in chapter 3).

The item was not loaded correctly.

The item was smaller than 2 by 3.5 inches (51 by 89 mm) (the
size of a business card).

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