186 9 troubleshooting and maintenance, Message cause solution – HP LaserJet 3100 All-in-One Printer series User Manual

Page 187

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186 9 Troubleshooting and Maintenance

EN

Configuration
Err # (number 1-4)

An error was detected in the SRAM.

Unplug the power cord from the power
source, wait 10 seconds, and replug in
the power cord. If the error persists,
service may be required. See the front
of this manual for support information.

Config. Stuck Addr

In Service Mode only, SRAM stuck
address test.

Unplug the power cord from the power
source, wait 10 seconds, and replug in
the power cord. If the error persists,
service may be required. See the front
of this manual for support information.

Config. Tied Addr.

In Service Mode only, SRAM tied address
test.

Unplug the power cord from the power
source, wait 10 seconds, and replug in
the power cord. If the error persists,
service may be required. See the front
of this manual for support information.

Decoding Error
#(number 1-3)

There was an error in decoding with the
image processing chip.

Unplug the power cord from the power
source, wait 10 seconds, and replug in
the power cord. If the error persists,
service may be required. See the front
of this manual for support information.

Documents Were
Lost START to
Continue

Power to the HP LaserJet 3100 product
was interrupted, and documents in
memory were lost.

Press

S

TART

. The HP LaserJet 3100

product prints a report. Check the Status
column for the “Fax Document was
Lost” message. The associated
outgoing faxes need to be resent, and
you need to ask the sender to resend
the incoming ones.

Encoding Error

There was an error in encoding with the
image processing chip.

Unplug the power cord from the power
source, wait 10 seconds, and replug in
the power cord. If the error persists,
service may be required. See the front
of this manual for support information.

Errors Likely in
Pages: (page range)

The fax transmission was completed, but
there are likely to be errors in the pages
specified.

Try resending the fax or asking the
sender to resend the fax to you.

Message

Cause

Solution

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