HP LaserJet 3100 All-in-One Printer series User Manual

Page 222

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9 Troubleshooting and Maintenance 221

Scanned images
are too light or too
dark.

The original image may be very light or
dark.

If it is too dark, the original may be on
colored paper.

The HP LaserJet 3100 product may need
recalibrating.

Adjust the resolution and/or contrast
setting(s) from the dialog box that appears
after you click Scan on the Document
Assistant.

If the original was on a colored paper,
including a brown recycled paper, the text
may not be clear. Try adjusting the
resolution, contrast, and/or brightness
settings from the dialog box that appears
after you click Scan on the Document
Assistant.

See ‘Recalibrating the scanner” in this
chapter.

Scanned images
have unwanted
lines through them.

There may be ink, glue, white-out, or
some other substance on the scanner’s
image sensor.

If you tried to scan a slick paper, the
scanner may have had trouble scanning it.

The HP LaserJet 3100 product may need
recalibrating.

For more information about cleaning the
HP LaserJet 3100 product, see “Cleaning
the scanner path” in this chapter.

Use a carrier sheet to send the item. See
“Selecting items for faxing, copying, and
scanning” in chapter 3.

See “Recalibrating the scanner” in this
chapter.

Scanned images
have black dots or
streaks in top and
bottom margins.

There may be ink, glue, white-out, or
some other substance on the scanner’s
image sensor.

For more information about cleaning the
HP LaserJet 3100 product, see “Cleaning
the scanner path” in this chapter.

Problem

Cause

Solution

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