HP LaserJet 3100 All-in-One Printer series User Manual

Page 193

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192 9 Troubleshooting and Maintenance

EN

Printer Motor Error
Call for Service

A problem has occured with the print
engine.

Unplug the power cord from the power
source, wait 10 seconds, and replug in
the power cord. If the error persists,
service may be required. See the front
of this manual for support information.

Printer Paper Jam
Check Paper Path

A paper jam has occurred.

Check the input areas, the output areas,
and the interior for the jam and then
clear the jam (see “Clearing jams from
paper path areas” in this chapter). The
job should continue to print. If it doesn’t,
try reprinting the job.

Printer Signal Error

There was an error in the HP LaserJet
3100 product print unit.

Unplug the power cord from the power
source, wait 10 seconds, and replug in
the power cord. If the error persists,
service may be required. See the front
of this manual for support information.

Receive Error

An error occurred while the HP LaserJet
3100 product was receiving a fax.

Call the sender and ask him or her to
resend the fax.

Redial Failed

Attempts to redial a fax number failed.

Try resending the fax. If the fax still fails
to transmit, call the recipient to check
that his or her fax machine is on and
working and to verify the fax number.

Remote Fax was
Busy

The fax number dialed was busy.

Try resending the fax. If the fax still fails
to transmit, call the recipient to check
that his or her fax machine is on and
working and to verify the fax number.

Scan Reference
Error

There was an error detected in the HP
LaserJet 3100 product.

Recalibrate the scanner. See
“Recalibrating the scanner” in this
chapter.

Message

Cause

Solution

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