HP LaserJet 3100 All-in-One Printer series - Manual (Page 202)

EN 9 Troubleshooting and Maintenance 201
Faxes are printing
on two pages
instead of one. The autoreduction setting may not be set
correctly. If you want faxes to be reduced to fit on
one page, the autoreduction setting
should be set to automatic or 97%. If the
setting is off, faxes may print on multiple
pages. Print a configuration report (see
“Printing a configuration report” in chapter
8) to check the setting, and then see
“Setting autoreduction for incoming
faxes” in chapter 8 to adjust the setting.
Document stops
feeding in the
middle of faxing. The maximum scannable page length is
39 inches (991 mm). If the page is longer,
scanning stops at 39 inches (991 mm).
The minimum scannable page length is
2 by 3.5 inches (51 by 89 mm). If the item
is too small, it may jam inside the scanner
area.
Do not try to pull the page out because
you may damage the scanner. To remove
the page, see “Clearing jams from the
scanner area” in this chapter.
Then, rescan the page. When the scanner
reaches the 39 in (991 mm) mark, the
control panel displays
Long Page? START
to Continue for a few moments only.
Quickly press S TART to continue scanning.
If you do not, the message disappears
and the scanner stops scanning because
it thinks the page has jammed. If you are
sending a fax longer than 39 in (991 mm),
you can also use the “Sending long
pages” procedure (chapter 3). That
procedure ensures that long pages go
without having to monitor the task and
press Start before the scanner shuts off.
To remove the page, see “Clearing jams
from the scanner area” in this chapter.
Fax logs or
transmission
reports are
printing at
unwanted times. The fax log or transmission reports
settings are not set correctly. Print a configuration report (see “Printing
a configuration report” in chapter 8) and
check when the reports print. See “Setting
when the fax log prints” and “Setting when
transmission reports print” in chapter 8 to
change the settings.
Problem Cause Solution