HP LaserJet 3100 All-in-One Printer series - Manual (Page 3)

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Customer Support Options Worldwide
In addition to the phone numbers listed below, the service and support chapter of this
manual contains worldwide sales and service addresses and phone numbers for
countries not listed here.
HP FIRST: HP FIRST is a free, automated fax retrieval service that is available to end users and resellers
24 hours per day, 7 days per week. HP FIRST Fax will deliver detailed troubleshooting information on
common software and troubleshooting tips for your HP product. Call from any Touch Tone phone and
request up to three documents per call. These documents will be sent to the fax of your choice.
Australia (61) (3) 9272-2627 Germany (49) (13) 081-0061
Canada (1) (800) 333-1917 Netherlands (31) (20) 0800-222420
Denmark (45) 8001-0453 Norway (47) 800-11319
English (outside U.K.) (31) (20) 681-5792 Sweden (46) (2) 079-5743
Finland (358) (9) 0800-13134 United Kingdom (44) (134) 0800-960271
France (33) (146) 0800-905900 United States (1) (800) 333-1917
Customer Support &
Product Repair
Assistance for the U.S.
and Canada: Call (1) (208) 323-2551 Monday through Friday from 6 am to 10 pm and 9 am
to 4 pm Saturday (Mountain Time)
free of charge during the Warranty Period.
However, your standard long-distance phone charges still apply. Have your
serial number ready when calling.
(See the warranty
chapter of this manual
for additional product
repair information.) Post-warranty telephone assistance is available to answer your product
questions. Call (1) (900) 555-1500 ($2.50* per minute, U.S. only) or call (1)
(800) 999-1148 ($25* per call, Visa or Master Card, U.S. and Canada)
Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm
(Mountain Time).
Charges begin only when you connect with a support
technician. *Prices subject to change.
European Customer Support Center Language and In-Country Options Available
Open Monday through Friday 8:30-18:00 CET
HP provides a free telephone support service during the warranty period. By calling a telephone number
listed below, you will be connected to a responsive team waiting to help you. If you require support after
your warranty has expired, you can receive support for a fee through the same telephone number. The fee
is charged on a per-incident basis. When calling HP, have the following information ready: product name
and serial number, date of purchase, and description of the problem.
English U.K.: (44) (171) 512-5202
International: (44) (171) 512-5202
Danish Denmark: (45) 3929-4099
Dutch Belgium: (32) (2) 626-8806
Netherlands: (31) (20) 606-8751
Finnish Finland: (358) (9) 0203-47288
French France: (33) (45) 043-9853
German Germany: (49) (180) 525-8143
Norwegian Norway: (47) 2211-6299
Swedish Sweden: (46) (8) 619-2170
Australia Support
If you require telephone support, call the number below. If you require additional product repair services,
see the Worldwide Sales and Service Offices in appendix B.
Australia (61) (3) 272-8000