HP LaserJet 3100 All-in-One Printer series - Manual (Page 189)

188 9 Troubleshooting and Maintenance EN
Long Page?
START to Continue The HP LaserJet 3100 product senses a
document over 39 inches (991 mm), such
as a banner, may be feeding through the
document feeder tray or that a paper jam
has occured. Quickly press S TART to continue
scanning the page. If S TART is not
pressed within a few moments, the HP
LaserJet 3100 product assumes a page
has jammed and cancels the job. You
have to remove the jammed item and
begin again. If you are sending a fax
longer than 39 in (991 mm), you can
also use the “Sending long pages”
procedure (chapter 3). That procedure
ensures that long pages go without
having to monitor the task and press
Start before the scanner shuts off.
Memory Full - Send
Unscanned Pages During the fax job the memory filled. All
pages of the fax have to be in memory for
a fax job to work correctly. Only the pages
that fit into memory were sent. Reload the unscanned pages and
re-send them to finish the fax job.
Memory is Full The HP LaserJet 3100 product’s memory
has been completely filled during a copy
or a scan. This message should clear
automatically when the next task starts
(for example when you start a copy or
receive a fax).
Modem Error #
(number 1-3) An error was detected with the modem. Check that the telephone cord is
securely connected between the HP
LaserJet 3100 product and the wall. If
the problem persists, service may be
required. See the front of this manual for
support information.
No Answer You tried to send a fax, but the receiving
fax line did not answer on any redial
attempts. Check the fax number and try resending
the fax. If the message appears again,
try sending to another fax machine or try
again later.
No Dial Tone You tried to send a fax, but your phone
line is not operational. Check the connection of the telephone
cord between the HP LaserJet 3100
product and the wall.
Check for a dial tone.
No Fax in (number)
Tries The HP LaserJet 3100 product failed to
connect to the receiving fax machine in
the number of redials specified. Check the fax number and try resending
the fax. If the message appears again,
try sending to another fax machine or try
again later.
Message Cause Solution