HP LaserJet 3100 All-in-One Printer series - Manual (Page 186)

EN 9 Troubleshooting and Maintenance 185
Resolving control panel error messages
These control panel error messages are listed alphabetically.
Messages are accompanied by cause for the message and steps to
take to resolve the problem.
Message Cause Solution
(number) is a Group
Group not Allowed The group-dial code you entered is
assigned to a group, but a group cannot
be dialed at this point. Enter a different one-touch key or
speed-dial code that is not assigned.
Already in Group While programming a group-dial code,
you have tried to add a fax number that is
already in the group. Continue by adding the next fax number
you want to the group.
Busy While sending a fax, receiving fax line was
busy for all re-dial attempts. Check the fax number and try resending
the fax. If the message appears again,
try sending to another fax machine or try
again later.
Cancel Group Edit
ENTER to Confirm You pressed Back Space while in a
group-dial code in the Group Dial Setup
Menu level. Press S TART to return to the group-dial
code and continue editing.
Press
E NTER /M ENU to go to the Group
Dial Setup level of the Menu. (Press
E NTER /M ENU again to choose a different
group-dial code.)
Press
S TOP /C LEAR to exit the Menu
settings.
Clear Document
From Scanner Your document jammed while being fed
through the document feeder tray, the HP
LaserJet 3100 product loaded multiple
sheets of the document.
The special media lever was in the wrong
position for the document you sent.
Pull the document release door open,
remove the jammed item, and close the
door.
Remove the jammed item as detailed
above. Then, check the special media
lever. It should be to the left for regular
weight items or to the right for thick
items, which must be fed one at a time.
Communication Error An error occurred while trying to transmit
a fax. Try resending the fax.
If the call fails again, check that the
telephone cord is securely connected.
Then, check for a dial tone on the phone
line by pressing
M ANUAL D IAL .
Wait and try resending the fax later.