HP LaserJet 3100 All-in-One Printer series - Manual (Page 188)

EN 9 Troubleshooting and Maintenance 187
Fax Document was
Lost Faxes in memory were lost due to a power
failure. If you set up faxes to be sent at a future
time or to be polled, print a fax log
(chapter 8) to identify which faxes were
lost. Then, re-enter the faxes.
If the HP LaserJet 3100 product was set
to receive faxes to memory (instead of
printing), any documents received to
memory also has been lost. If you were
expecting a fax, check with the sender
and request that the fax be resent.
Fax Memory Error
#(number 1-5) An error was detected in DRAM. Unplug the power cord from the power
source, wait 10 seconds, and replug in
the power cord. If the error persists,
service may be required. See the front
of this manual for support information.
If you set up faxes to be sent at a future
time or to be polled, print a fax log
(chapter 8) to identify which faxes may
have been lost. Then, re-enter the
faxes. If the HP LaserJet 3100 product
was set to receive faxes to memory
(instead of printing), any documents
received to memory also may have
been lost. If you were expecting a fax,
check with the sender and request that
the fax be resent.
Group is Empty, Use
ONE-TOUCH/
SPEED DIAL Appears when you are creating a group-
dial code. Begin adding fax numbers to the group-
dial code by pressing each number’s
one-touch key or pressing
S PEED D IAL ,
entering the fax number’s speed-dial
code, and pressing
E NTER /M ENU .
Input Limit Reached Too many fax numbers were dialed when
trying to send to an ad-hoc group. The most fax numbers that can be
added to an ad-hoc group is 100.
Resend the fax, but only to 100 fax
numbers or fewer.
Invalid Date or Time An invalid time or date was entered, such
as 25:99 PM or June 35 Re-enter the date and time.
Keypad Test Failed In Service Mode only, the keypad test
failed. Try running the keypad test again.
Message Cause Solution