When you cannot make network settings – Epson Expression Home XP-342 User Manual

Page 132

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❏ If you cannot print over a network, see the page that describes the network connection method from the

computer.

❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower

resolution or a smaller size.

❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.

❏ Check if there are any paused print jobs.

Cancel printing if necessary.

❏ Make sure the printer is not offline or pending.

If the printer is offline or pending, clear the offline or pending setting from the Printer menu.

❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark

on the menu item).

If the printer is not selected as the default printer, set it as the default printer.

❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.

Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.

❏ In Mac OS X, make sure the printer status is not Pause.

Select System Preferences from the

menu > Printers & Scanners (or Print & Scan, Print & Fax), and then

double-click the printer. If the printer is paused, click Resume (or Resume Printer).

Related Information

&

“Installing Applications” on page 123

&

“Connecting to a Computer” on page 19

&

“Canceling Printing” on page 70

When You Cannot Make Network Settings

❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the

devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.

❏ Select Setup > Network Settings > Connection Check, and then print the network connection report. If an

error has occurred, check the network connection report and then follow the printed solutions.

Related Information

&

“Messages and Solutions on the Network Connection Report” on page 27

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“Cannot Connect from Devices Even Though Network Settings are No Problem” on page 132

Cannot Connect from Devices Even Though Network Settings are
No Problem

If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.

User's Guide

Solving Problems

132

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