Epson Expression Home XP-342 - Manual (Page 6)

Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . 116
Guide to Mac OS X Printer Driver. . . . . . . . . . .117
Making Operation Settings for the Mac OS X
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 118
Epson Scan 2 (Scanner Driver). . . . . . . . . . . . . . . 119
Epson Event Manager. . . . . . . . . . . . . . . . . . . . . .119
Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . 120
E-Web Print (for Windows Only). . . . . . . . . . . . . 120
Easy Photo Scan. . . . . . . . . . . . . . . . . . . . . . . . . .121
EPSON Software Updater. . . . . . . . . . . . . . . . . . . 121
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 122
Uninstalling Applications - Windows. . . . . . . . .122
Uninstalling Applications - Mac OS X. . . . . . . . 123
Installing Applications. . . . . . . . . . . . . . . . . . . . . 123
Updating Applications and Firmware. . . . . . . . . . 124
Updating the Printer's Firmware using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .124
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .126
Checking Messages on the LCD Screen. . . . . . . 126
Checking the Printer Status - Windows. . . . . . . 127
Checking Printer Status - Mac OS X. . . . . . . . . 127
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 127
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Removing Jammed Paper from the Output Tray 128
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 130
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 130
Several Sheets of Paper are Fed at a Time. . . . . . 131
No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . 131
Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 131
Power and Control Panel Problems. . . . . . . . . . . . 131
Power Does Not Turn On. . . . . . . . . . . . . . . . . 131
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 131
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 131
Cannot Print from a Computer. . . . . . . . . . . . . . . 131
When You Cannot Make Network Settings. . . . . . 132
Cannot Connect from Devices Even Though
Network Settings are No Problem. . . . . . . . . . . 132
Checking the SSID Connected to the Printer. . . 134
Checking the SSID for the Computer. . . . . . . . .134
Suddenly the Printer Cannot Print over a
Network Connection. . . . . . . . . . . . . . . . . . . . . . 135
Suddenly the Printer Cannot Print Using a USB
Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cannot Print from an iPhone or iPad. . . . . . . . . . 136
Printing is Paused. . . . . . . . . . . . . . . . . . . . . . . . 136
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 136
Printout is Scuffed or Color is Missing. . . . . . . .136
Banding or Unexpected Colors Appear. . . . . . . 137
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .137
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .138
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .138
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 139
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 139
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Colors Differ from What You See on the
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Cannot Print Without Margins. . . . . . . . . . . . . 140
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .140
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 141
Multiple Originals are Copied onto a Single
Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Printed Characters Are Incorrect or Garbled. . . 141
The Printed Image Is Inverted. . . . . . . . . . . . . . 141
Mosaic-Like Patterns in the Prints. . . . . . . . . . .142
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .142
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 142
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 142
The Printout Problem Could Not be Cleared. . . 142
Other Printing Problems. . . . . . . . . . . . . . . . . . . 143
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 143
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .143
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 143
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 144
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .144
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 145
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 145
The Image Quality Is Rough. . . . . . . . . . . . . . . 145
Offset Appears in the Background of Images. . . 145
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 146
Moiré Patterns (Web-Like Shadows) Appear. . . 146
User's Guide
Contents
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