Cannot print from an iphone or ipad, Printing is paused, Printout problems – Epson Expression Home XP-342 User Manual

Page 136: Printout is scuffed or color is missing

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“Cannot Connect from Devices Even Though Network Settings are No Problem” on page 132

Suddenly the Printer Cannot Print Using a USB
Connection

❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and

then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is
possible, the setup is complete.

❏ Re-set the USB connection following the steps in [Changing a Connection Method to a Computer] in this

manual.

Related Information

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“Changing the Connection Method to a Computer” on page 31

Cannot Print from an iPhone or iPad

❏ Connect the iPhone or iPad to the same network (SSID) as the printer.
❏ Enable Paper Configuration in the following menus.

Setup

> Printer Setup > Paper Source Settings > Paper Configuration

❏ Enable the AirPrint setting on Web Config.

Related Information

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“Connecting to a Smart Device” on page 21

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“Web Config” on page 111

Printing is Paused

If you are printing a large data size image, printing may be paused and the paper may be ejected. Print the image at
a lower resolution or a smaller size.

Printout Problems

Printout is Scuffed or Color is Missing

If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.

Related Information

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“Checking and Cleaning the Print Head” on page 100

User's Guide

Solving Problems

136

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