4 support, 1 live chat, 2 online resources – EastWest Hollywood Orchestra Opus Edition Virtual Instrument Plug-In (Download) User Manual

Page 23: 3 user manuals, Live chat, Online resources, User manuals

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HOLLYWOOD ORCHESTRA OPUS EDITION

C O N T E N T S

<

CHAPTER 1: WELCOME

23

C H A P T E R

<

1.4 SUPPORT

Visit the

Support Center

for:

• Guides to Getting Started
• Frequently Asked Questions (FAQs)
• Software and Product Updates
• Support Videos
• Manuals

1.4.1 Live Chat

EastWest’s Support Center offers Live Chat, the fastest way to reach a Support Team
Member to help resolve any technical issues you may be having.

Visit

www.soundsonline.com

, then click on the red “Chat Now” box that appears in the

lower-right corner. Fill in your name and email address, then click “Start the Chat”,
or if an agent is not available click “Leave a Message” by explaining your issue, and a
Support Agent will respond as soon as they’re available.

1.4.2 Online Resources

Visit us online for newsletters, trailers, walkthroughs, and more.

• YouTube: check out our tutorials, walkthroughs, and trailers.

https://www.youtube.com/user/EWQLTutorials

• Facebook: get the latest EW announcements, and join the community discussion.

https://www.facebook.com/eastwestsound

1.4.3 User Manuals

User Manuals are installed into each product’s library folder, and can be accessed by
clicking the

MANUAL

BUTTON

in the top-right corner of the Description Box found in Opus’

Browse page.

User Manuals can also be found in the East West/Documentation folder in the Applica-
tions (MacOS) or Program Files (Win). It includes software manuals for Play 6 and
Spaces II, along with all library manuals

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