Chapter 7 troubleshooting, 1 check list, Chapter 7 – FUJITSU Disk Storage System DX60 User Manual

Page 80: Troubleshooting, Check list

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ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

80

Copyright 2012 FUJITSU LIMITED

P3AM-5512-03ENZ0

Chapter 7

Troubleshooting

This chapter explains troubleshooting when errors occur.

If you notice anything unusual during operation, then refer to

"7.1 Check List" (page 80)

to check

the ETERNUS DX Disk storage system status, prepare the necessary information with

"7.2

Required Information for Inquiries" (page 85)

, and contact your maintenance engineer.

When the ETERNUS DX Disk storage system is turned off
When the ETERNUS DX Disk storage system refuses to turn on
When the READY LED is not on
When the FAULT LED is on
When the FAULT LED blinks
When the ETERNUS DX Disk storage system cannot be connected via a network service
When I/O access is slow
When the server does not recognize the volumes

7.1

Check List

When the ETERNUS DX Disk storage system is turned off

Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk
storage system alone and contact your maintenance engineer.

Is the ETERNUS DX Disk storage system's power cord disconnected?

Is main line switch of power distribution unit (MAIN LINE SWITCH) turned to OFF (O)?

Has the server been turned off?
If the ETERNUS DX Disk storage system power is in conjunction with the power synchronized
unit, the power of the ETERNUS DX Disk storage system will turn off when the server is
turned off.

Is there a power failure?

Has there been a recent main power failure?
If the ETERNUS DX Disk storage system is in AC automatic power mode (i.e. AUTO POWER
switch is turned to ON), the ETERNUS DX Disk storage system turns on automatically after
the power is restored.

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